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Privacy & Security
Welcome to Twin Roads. Please acquaint yourself with the terms and conditions of this agreement (the 'Agreement') under which our services and products are offered to our customers. If you visit the site, you agree to be bound by these terms and conditions as in effect at the time of your visit.
The purpose of our policy is to inform you about the types of information we gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct the information.
Our postal address is:
Canada, H4A 2Y6
We can be reached via e-mail at support@TwinRoads.com
or you can reach us by telephone at 1 877 862 5163
TwinRoads.com uses security measures in order to protect from the loss, misuse, and alteration of information under our control. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology.
TwinRoads.com is completely committed to protecting your privacy. We make every effort to assure your confidentiality and to keep your trust. The information you provide us during checkout is used to process orders and to assist us in delivering administration type emails. To the best of our knowledge, TwinRoads.com utilizes every available technology to ensure that your confidential information remains secure.
TwinRoads.com holds your email address in strictest confidence. We do not sell, give away, or otherwise distribute your address to any third party. Users cannot opt out of administrative type emails such as order confirmation messages. When you place an order, we'll ask you for your name, email address, mailing address, billing address, and credit card number with expiration date. This information allows us to process and fulfill your order and to notify you of your order status.
TwinRoads.com considers the information you share with us to be personal and confidential. We do not sell, trade, or rent any of your personal information to others.
TwinRoads.com may release personal account information, in good faith, when such release is believed to be reasonably necessary. This includes situations in complying with the law; enforcing or applying the terms of any of our user agreements; or protecting the rights, property, and safety of TwinRoads.com, our customers, or affected third parties.
Electronic Communications Consent
When you visit the site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any and all legal requirement that such communications be in writing.
Use Of Message Services
You agree not to use this site to submit, transmit, or otherwise make available in any manner, including, but not limited to, sending a message card in conjunction with an order, any content (i) that is unlawful, harmful, obscene, hateful, threatening, abusive, defamatory, harassing, libelous, invasive of another's privacy, or is otherwise objectionable, (ii) that infringes the intellectual property rights of any party or (iii) which contains a chain letter or constitutes any form of mass mailing. You may not use a false e-mail address or otherwise provide information that would be misleading as to the origin of such content.
All content included on this site, such as, but not limited to, images, text, graphics, logos, and button icons, is the property of TwinRoads.com or its content suppliers and is protected by Canadian, and international copyright laws. The arrangement and compilation of all content on this site are the exclusive property of TwinRoads.com and are protected by Canadian and international copyright laws. All software used on this site is the property of TwinRoads.com or its software suppliers and is protected by Canadian, the United States, and international copyright laws.
Marks used on our site are registered trademarks or service marks of TwinRoads.com or its affiliates. Certain TwinRoads.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, service marks, or trade dress of TwinRoads.com or its affiliates. TwinRoads.com trademarks and trade dress may not be used for any commercial or other purposes by any party other than TwinRoads.com or its affiliates without the prior written consent of TwinRoads.com. All other trademarks and service mark not owned by TwinRoads.com or its affiliates or subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by TwinRoads.com.
USE LICENSE AND SITE ACCESS
TwinRoads.com grants you a limited, revocable, non-exclusive license to access and make personal use of this site as a customer of TwinRoads.com; however, you are not permitted to download (other than page caching) or modify the site or its contents, or any portion thereof, without the prior written consent of TwinRoads.com. This license does not include any resale or commercial use of this site or commercial use of its contents, or any portion thereof; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another party; or any use of data mining, robots, or similar data gathering and extraction tools. This site, in whole or in part, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the prior written consent of TwinRoads.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of TwinRoads.com or our affiliates without TwinRoads.com prior written consent. You may not use any Meta tags or any other 'hidden text' utilizing TwinRoads.com name or trademarks without the prior written consent of TwinRoads.com. Any use of this site or its contents that is not expressly authorized herein is prohibited and immediately terminates the license granted herein by TwinRoads.com.
TERMS OF ACCOUNT USE
If you use this site, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account. TwinRoads.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Risk Of Loss
All products purchased from TwinRoads.com are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.
TwinRoads.com attempts to describe the products offered on the site as accurately as possible. However, TwinRoads.com does not warrant those product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product offered by TwinRoads.com and purchased by you is not as described, your sole remedy is to return it in unused condition for a refund or credit.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
TwinRoads.com warrants that the products provided on this site will substantially conform to the corresponding descriptions on the site when ordered. With the exception of the preceding warranty, TwinRoads.com makes no other representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is otherwise at your sole risk. In the event you feel TwinRoads.com has breached any warranty contained in this paragraph, your sole remedy for such breach is the return of the item for a refund or for a replacement.
To the full extent permissible by applicable law, TwinRoads.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, noninfringement, system integration, data accuracy, and quiet enjoyment. TwinRoads.com does not warrant that this site, its servers, or e-mail sent from TwinRoads.com are free of viruses or other harmful components. TwinRoads.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, or consequential damages.
If any dispute arises between you and TwinRoads.com with regards to any purchase, return, transaction, email submission, or any other act dealing with the content, products or services offered by TwinRoads.com to you, no matter how characterized or classified, or if there is a dispute with regard to performance under the terms of this Agreement, no matter the nature of the claims or issues, any and all such disputes shall be resolved by binding arbitration mutually selected by you and TwinRoads.com (the Parties). If the Parties cannot agree upon an Arbitrator, then each Party shall select one Arbitrator and then the two Arbitrators shall select a third Arbitrator who shall act as sole Arbitrator. The decision of the two Arbitrators in selecting the third Arbitrator shall be final and incontestable by any Party. The parties shall share equally the costs of any such arbitrators appointed hereunder.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
This Agreement constitutes the entire understanding between TwinRoads.com and its users. It cannot be amended without an express writing signed by a managerial executive of TwinRoads.com. TwinRoads.com specifically disclaims the validity of an oral representation in conflict with the terms of this Agreement made by any of its employees.